You hear companies saying that they have operational excellence, but what does this mean?
A definition from the Businessdictionary.com states:
A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers’ needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.
SMB Records Management are a family run business and had these attributes in place right from the start. We work closely together, making sure we do not fail on any services that our customers need. If we need to step up for projects or larger intakes we come together as a well-oiled team, making sure that these projects are completed efficiently and effectively, keeping our customers interest at heart.
We make ourselves aware of our customer requirements, and as we grow, we invest back into our business to make improvements that our customers would truly benefit from.
We offer all services that go in hand with document-storage/records management.
We offer a unique pricing structure for the smaller businesses so they can utilise an offsite records management facility without the high charges. Our unique storage structure potentially offers a 70% cheaper rate than our larger competitors and self-store units, giving a financial saving whilst they find their feet and grow their business.
All items that come into our unit are bar coded and tracked. This process can be aimed at box or file level. By capturing details of what is in your box and adding retention dates will also tick a box on you GDPR process.
Supplying our customers with a range of deliveries makes sure that we fulfil their needs. We offer an urgent and next day service or we can consider a bespoke service that you may require.
Our secure destruction service offers the destruction of many products such a paper, WEEE (IT) and branded items such as old uniforms. If you have something out of the ordinary you may need to be destroyed we will assist you in completing the project.
Our paper shredding service offers ad-hock, scheduled bags collections, scheduled console service or a one-off box collection. We shred office paper, legal documentation and anything electronic that has a memory.
All destruction is carried out within the UK in accordance with the BS EN15713 standard, WEEE directive, and ISO-27001 and all items are recycled. We produce a waste transfer note and destruction certificate on destruction of your items for your records, which is essential for our customers.
We provide a scanning service so you can move your company towards the new digital age. We can offer a wide range of services from your basic A4 grey scale 300 DPI to 600 DPI with OCR (optical character recognition) or A0+ scanning for drawing plans, x-rays, microfiche and photographs.
We are continually looking for new ways we can help our client base, improving on new technologies to give them a benefit.
We are, Operational Excellence.
If you want to feel part of the SMB family and want to grow with us why not get in touch.
SMB Records Management get it right because we care.